By our amazing clients

We appreciate our clients and hearing about the experience they’ve had with us

Our clients mean the world to us. It’s always our goal to have a client leave our salon feeling 100 percent satisfied with their experience and hair style. We believe a company must live up to what they promise, to take care of clients as they initially envisioned and communicated. By listening to reviews, we can make sure we are living up to our goal.

We love what we do and we love happy clients! Here’s what some of them have said about our services.

Are you a client? Share your review privately here or on your favorite social channel below.

Here’s what our clients have said.

At the World Hair Institute, we don’t strive for “good enough” we aspire to be life-changing for our clients’. Our standards and methods allow us to transform thinning, fragile hair and restore hair loss with our unique techniques and hair replacement systems.

I also want to share how incredibly impressed I have been by the level of customer service you Kinise, Brenda and Mette have provided.  Both Brenda and Mette have been incredibly patient and thoughtful with my questions — this is a totally new venture for me, and a big personal investment, and I appreciate the help!

J.G. Chicago

I have tried many places in Chicago and Milwaukee. A lot of the times I wasn’t satisfied and I just expected it. Until I came across The World Hair Institute of Chicago. Their Cyber hair is awesome! If you try it, you will never go back to any other systems and the prices are awesome too. From start to finish they do a great job from butting in the new system, matching the system to my own hair and attaching it. Over the years they have given me a great service. I recommend that you give them a try and you will feel the same as I do!


Anything worth having has a price and looking good is no exception. But, when I did the math, I found that all of the money spent paying for my weekly visits to the salon: regular edge ups, relaxers and replacement hair was comparable to the fees paid upfront to World Hair Institute.

And, the trade-off is well worth it. The hair and the methods are longer lasting which equates to me spending more time doing the things that I want to do…more time for ME and less time sitting in a beauty salon. For me, the choice is a no brainer. World Hair Institute is truly the entire package. Trust me, you won’t be disappointed.

C. Chicago

My daughter recently asked me to write a review on World Hair Institute (WHI). I was so happy to oblige because WHI is a place very near and dear to my heart. WHI has been a lifeline for both my daughter and my mother. Metta and Al have helped bring so much confidence and dignity to two people that mean everything to me. Metta and Al’s kindness and compassion coupled with their expertise and experience help create the perfect, relaxing and discrete environment. I would highly recommend WHI for anyone with hair challenges. It has been life changing for both my daughter and mother and I am incredibly grateful for the whole team at WHI.

C. H. Chicago

“Wig-extravaganza” had become a community event in my freshmen dorm room every two weeks to help me detach, wash, and reaffix my wig. As a college freshman who had lost every follicle of hair on my body the proceeding summer, I craved a wig that fit my lifestyle and a mentor to support me along the way. “Bitz and pieces,”, “Celebrity Wigs”; none of them had given me what I needed: a youthful and low maintenance wig, a nurturing and empathic vendor, and an ongoing hotline to support me through the seemingly endless twists and turns of my new life with a cranial prosthesis. Wig Extravaganzas were evidence that I had not yet found my “just right” wig. My search continued. I’ll never forget the sunny day I entered the “World Hair Institute” shop in Chicago, discovered through my Dad’s Internet prowess. Youthful and bright décor, a welcoming waiting area, rooms with privacy curtains, and the personal attention of Mette Menotti, the empathic owner whose business sense and personal hair loss experience made her my longed for mentor. Anticipating being a student of Organizational Studies, I know I will carry with me her searing sensibility of how critical it is that organizations of any size meet its customers’ needs on an individual level.


Thank you so much — my daughter thought my hair looked great! I love my new hair and feel like it is the new me — hooray!

Its been almost three years since I have had this much hair so its a huge change for me and a wonderful one — I appreciate all of the time and care you have taken with choosing the hair and styling. And most of all thank you for your compassion and understanding.

V. Illinois

As an executive woman of color working in corporate America, looking good is not simply vanity…it’s an absolute necessity. Image is everything and having a “good hair day” helps to portray an image of power and self-confidence. Now there are a host of salons and so-called “experts” out there that claim to specialize in hair extensions. They boast that their methods are cutting edge and cause little to no damage to the hair.

But as a long time client of World Hair Institute, I can say with absolute certainty that Mette Menotti has this hair extension thing down to a science! The facilities are comfortable and discreet; the staff is always professional, knowledgeable and accommodating. They offer a wide range of extension applications to meet the specific needs of a very diverse clientele. And the hair is just beautiful!

C. Chicago

It’s hard to describe how thrilled I am with my piece! Even some of my best friends did not realize what you’d done for me. The match was perfect! Thank you. When I look in the mirror I seem years younger. World Hair Institute you’ve done an impeccable job.

M. J. Illinois

Hair loss is devastating…. but there is hope! I have been a customer of World Hair Institute for a while. I have been dealing with hair loss for 10 years or more and felt that if I made the decision to wear a piece I was “giving up”. It turns out it was the best thing I could have done for myself. It has restored my looks, confidence and overall wellbeing. I wish I had made the decision to do something about my hair loss years ago.

The people at World Hair Institute are very knowledgeable about all aspects of hair loss and are able to provide several solutions to fit your needs. Not only are they professional, they are extremely compassionate in dealing with such a sensitive subject.

H. K. Illinois

Mette and her staff are amazingly helpful, knowledgeable and skilled! They are exceptionally good at maintaining your privacy during your visits and go out of their way to make your experience a positive one! I couldn’t recommend them more if you are looking for an exceptional hair specialist, especially if you have special hair care needs! I have been working with Mette and her staff for over 8 years now and I always feel so well taken care of!


Great. Brenda is a wonderful stylist. Friendly and helpful staff.

John M.

World Hair Institute is wonderful place to take care of all your hair needs. They have wigs, hair extensions and hair pieces that help with your thinning hair. I have been going to World Hair Institute for over 10 years and currently use the Cyber Hair system which is awesome. The moment I had my first consultation, I knew World Hair was the right choice to help with my hair problem. They hair system I currently use transforms me into a different person. My self-esteem is boosted and I feel great about myself. Everyone at World Hair Institute is wonderful! They take care of all your needs. You will not be disappointed when choosing them to help with your hair.

Margaret M.

Very accommodating and great guidance during a very emotional time.

Missy B.

Everyone is amazing, so friendly and helpful. Excellent customer service. Brenda is a super star. Always ready to listen and offer advice. She really cares about my concerns.

Marjorie D.

I love coming to WHI because the staff is very professional, friendly and eager to please. They always make sure you are happy with your hair and the way it looks. I have been coming here for three years and they have exceeded the previous hair stylist I had in the past. Great customer service!

Donald D., Chicago

I’m totally satisfied with the service and products offered at World Institute. I’ve been coming here for three years. For 15 years I went to another Hair Replacement company. I was not happy with the product. I love Cyber Hair. I recommend World Institute.

Tom C., Chicago

World Hair Institute has really changed my life for the better. The Reprieve flap method has not only made me feel more confident in everyday life, but also made my life so much easier. Not only do all the employees do an amazing job for whatever task they take on they always are kind and honest…. which is appreciated from a outsiders prospective on all things haircare. The staff is all genuine, outgoing, kind, funny and fun. I look forward to coming in once a month and seeing the whole WHI team. My hairstylist, Al, always goes above and beyond to go the extra mile and make sure he’s not pulling my hair or “hurting” my scalp, gives me his honest opinion about different ideas I have relating to my hair and makes sure I’m beyond happy with it. Not only is he an amazing hair stylist, who as I told him earlier “whatever you think is best, I trust you 100%…….unless you suggested a bob”, but an amazing person whom I look forward to having thoughtful and interesting discussions with. I feel beyond lucky to have found such an amazing company with incredibly kind, friendly and beyond talented people!

Anna H.